An email forwarder automatically sends a copy of every message that arrives at one address on to another address. It is perfect for routing mail like [email protected] to your personal inbox, or for sharing incoming messages with a colleague. This guide shows you how to set one up in DirectAdmin.
What you will need #
- Your DirectAdmin login details (sent to you when your hosting was activated).
- A domain already added to your account.
- The destination address you want mail forwarded to.
Step-by-step: create a forwarder #
- Log in to DirectAdmin at your control panel URL (usually seudominio.com:2222).
- Ir para Gerente de contas e clique em Encaminhadores (also called “E-mail Forwarders”).
- Clique em Create Forwarder.
- No Forwarder Name field, type the part before the @ (for example, informações).
- No Destination Email field, enter the full address that should receive the mail.
- Clique em Criar to save.
New forwarders usually start working within a few minutes.
Forwarding to more than one address #
You can send incoming mail to several recipients at once:
- When creating or editing the forwarder, add multiple destination addresses.
- Separate each address with a comma or add them on separate lines, depending on your DirectAdmin skin.
- Every listed address will receive a copy of each message.
Keep a copy in the original mailbox #
By default, a pure forwarder does not store mail locally. If you want to both keep and forward a message:
- Create a normal email account for the address first.
- Then add a forwarder that also points to the external destination.
- This way the mailbox keeps a copy and the forward is delivered too.
Editing or deleting a forwarder #
- Voltar para Encaminhadores in DirectAdmin.
- Find the forwarder in the list.
- Uso Modify to change the destination, or select it and click Delete to remove it.
Solução de problemas #
- Forwarded mail not arriving: check the destination for typos and look in its spam folder.
- Messages marked as spam: forwarding can affect spam scoring. Consider setting up the account in your mail client directly instead.
- Loops: never forward an address back to itself, as this creates a mail loop.
Need a hand? #
If a forwarder is not behaving as expected, our support team is available on live chat and happy to help you check the configuration.