Your client area keeps a record of the emails Disoh has sent you and the recent activity on your account. These logs are useful for checking whether a notification was sent, confirming a change was made, and keeping an eye on your account’s security. This guide explains where to find this history and how to use it.
Why these records are useful #
Having a history means you are never left guessing. If you think you missed an invoice email, you can confirm whether it was sent. If you want to verify that a setting was changed, or check for any unexpected logins, the activity record gives you visibility. It is a simple but valuable tool for staying in control.
Viewing your email history #
Disoh keeps copies of the important emails sent to your account, such as invoices and notices:
- Log in op uw klantenportaal.
- Open your profile or account menu.
- Zoek naar Email History (sometimes under emails or messages).
- Open any entry to read the message that was sent.
This is handy when an email did not arrive in your inbox, since you can still read what was sent here.
Viewing your activity or login history #
Many accounts also record recent activity, such as logins and key changes. To review it:
- Go to your account security or activity section.
- Review the recent entries, including dates and, where shown, locations or devices.
- Look for anything you do not recognise.
Using this for security #
Checking your activity history occasionally is a good security habit. If you see a login you do not recognise, act quickly:
- Change your password immediately.
- Enable two-factor authentication if you have not already.
- Review your contacts to ensure no unfamiliar access exists.
- Contact support if anything looks suspicious.
Problemen oplossen #
- Missing an email in your inbox: read it in Email History and check your spam folder.
- Do not recognise an activity entry: change your password and enable 2FA.
- Cannot find the history: look under your profile or account security settings.
Hulp nodig? #
If you spot activity you cannot explain, contact our support team on live chat right away so we can help secure your account.
