An autoresponder sends an automatic reply to anyone who emails a specific address. It is ideal for holiday notices, “we received your message” confirmations, or letting people know about opening hours. Here is how to set one up in DirectAdmin.
Antes de empezar #
- Make sure the email address already exists in your account.
- Have your reply message and dates ready.
Step-by-step: create an autoresponder #
- Log in to DirectAdmin (usually at tudominio.com:2222).
- Abrir Gestor de cuentas y haga clic en Autorespuestas (sometimes “Vacation Messages”).
- Haga clic en Create Autoresponder.
- Choose the email address the autoresponder applies to.
- Type your reply in the message box, for example: “Thanks for your email. We will reply within one business day.”
- Optionally set a start and end date so it runs only while you are away.
- Haga clic en Cree to activate it.
Writing a good autoresponse #
- Sé breve y claro.
- Mention when the sender can expect a real reply.
- Include an alternative contact if it is urgent.
- Avoid sharing sensitive details, since anyone who emails you will see it.
Apagarlo #
- Volver a Autorespuestas.
- Select the autoresponder and click Eliminar, or edit it to change the dates.
Solución de problemas #
- No reply is sent: confirm the autoresponder is enabled and the dates cover today.
- Senders get replies repeatedly: most systems only reply once per sender within a set period, which is normal.
- El formato no parece correcto: stick to plain text for the widest compatibility.
Still stuck? #
Our support team can check your autoresponder setup over live chat if anything is not working as expected.
