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How do I set up my email in Microsoft Outlook (DirectAdmin)?

1 min read

Microsoft Outlook is one of the most popular desktop email programs, and connecting your Disoh mailbox to it is straightforward once you have the right settings. This guide walks through adding your DirectAdmin email account to Outlook.

The settings you need #

Find these in DirectAdmin under E-mail Accounts, using the mail client setup link:

  • Incoming (IMAP): your mail server, port 993, SSL/TLS.
  • Outgoing (SMTP): your mail server, port 465, SSL/TLS.
  • Username: your full email address.

Adding the account in Outlook #

  1. Open Outlook and go to File > Add Account.
  2. Enter your email address and choose Advanced options > Let me set up my account manually.
  3. Select IMAP.
  4. Enter the incoming and outgoing servers and ports above.
  5. Use your full email address as the username, enter your password, and finish.

Why IMAP over POP #

IMAP keeps mail on the server and in sync across devices, so a message read on your phone shows as read in Outlook. POP tends to download and remove mail, which can cause it to disappear from other devices. IMAP is the better choice for most people.

Troubleshooting #

  • Cannot connect: re-check server names, ports, and that SSL is selected.
  • Sending fails: confirm SMTP uses port 465 with SSL and authentication.
  • Repeated password prompts: use the full email address as the username.

Need help? #

If Outlook will not connect, our support team can confirm your exact settings over live chat.

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