Creating a professional email address at your own domain (like [email protected]) builds trust and keeps your communication branded. If your hosting uses cPanel, here is how to create a mailbox.
What you will need #
- Your cPanel login details.
- A domain already active on your account.
Step-by-step: create an email account #
- Log in to cPanel.
- In the Email section, click Email Accounts.
- Click Create.
- Choose the domain and enter the username (the part before the @).
- Set a strong password.
- Set the mailbox storage limit, or choose unlimited if allowed.
- Click Create.
Accessing your new mailbox #
- Webmail: go to yourdomain.com/webmail and log in with the full address and password.
- Mail client: use the connection details from the Connect Devices link in Email Accounts.
Recommended mail client settings #
- Incoming (IMAP): your mail server, port 993 with SSL.
- Outgoing (SMTP): your mail server, port 465 with SSL.
- Username: the full email address.
IMAP keeps mail synced across devices, which is usually the best choice.
Tips #
- Use a strong, unique password for each mailbox.
- Set a sensible storage quota to avoid a full mailbox.
- Enable SSL for secure connections.
Troubleshooting #
- Cannot log in to webmail: re-check the full address and password.
- Client will not connect: confirm ports and that SSL is enabled.
- Mailbox full: increase the quota or clear old mail.
Need help? #
Our support team can confirm your exact mail settings over live chat.
