When something breaks, the error log usually explains why. cPanel gives you access to recent errors for your site, which is the first place to look when troubleshooting. This guide explains how to find and read them.
Viewing errors #
- Log in to cPanel.
- In the Metrics section, open Errors.
- Review the most recent error entries.
Raw access logs #
For a full record of visits, the Raw Access tool under Metrics lets you download your access logs, which show every request to your site. These are useful for investigating traffic or unusual activity.
Reading an error entry #
An error line typically shows the time, the visitor’s IP, and a message such as a missing file or a PHP error with a file and line number. Matching the timestamp to what you were doing helps pinpoint the cause.
Using logs effectively #
- Check errors right after a problem while entries are fresh.
- Note the timestamp to correlate with your actions.
- Share the relevant lines with support to speed up help.
Troubleshooting #
- Errors panel empty: reproduce the problem, then re-check.
- Need more detail: download the raw logs and search the timestamp.
Need help? #
If a log entry is unclear, our support team can help interpret it over live chat.
