An autoresponder sends an automatic reply to anyone who emails a specific address, perfect for holiday notices or acknowledging receipt. This guide explains how to set one up in cPanel.
Creating an autoresponder #
- Log in to cPanel.
- In the Email section, open Autoresponders.
- Click Add Autoresponder.
- Choose the email address and write your subject and message.
- Optionally set a start and stop time.
- Save.
Writing a good message #
- Keep it short and clear.
- Say when the sender can expect a real reply.
- Include an alternative contact if urgent.
- Avoid sensitive details, since anyone who emails will see it.
Turning it off #
Return to Autoresponders and delete it, or set a stop time so it ends automatically after your holiday.
Troubleshooting #
- No reply sent: confirm it is enabled and the dates cover today.
- Formatting looks off: plain text is the most compatible.
Need help? #
If your autoresponder is not firing, our support team can check it over live chat.
