Welcome to Disoh (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Disoh LLC is based in Wyoming, United States, and operates servers in both the United States and Europe to provide secure, high-performance hosting for our users worldwide. Although we are a U.S.-based company, we adhere to strict European data protection standards, including the principles of the General Data Protection Regulation (GDPR).
Our goal is simple: to be transparent, responsible, and respectful in how we handle your data.
2. Information We Collect
We collect information to provide, improve, and secure our services. This includes:
2.1. Information You Provide
- Account Information: When you register or make a purchase, we collect your name, email address, billing address, payment details, and login credentials.
- Communications: Any information you send via support tickets, emails, or forms on our website.
- Website Content: If you host a website with us, we may store the content and data associated with your account on our servers.
2.2. Information We Collect Automatically
When you use our website or hosting services, we may automatically collect:
- IP address and general location (country or city level)
- Browser type and device information
- Pages visited and actions taken on our website
- Server logs related to security and performance
2.3. Information from Third Parties
We may receive limited information from:
- Payment providers (e.g., Stripe, PayPal)
- Domain registrars or SSL providers
- Security or analytics tools (e.g., Cloudflare)
3. How We Use Your Information
We use your data only for legitimate business purposes, including:
- To provide and manage our hosting and website services
- To process payments and verify transactions
- To communicate with you about your account, support, or updates
- To improve and secure our systems and customer experience
- To comply with legal obligations (e.g., fraud prevention, tax reporting)
We never sell your data or share it with advertisers.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:
- Performance of a contract: To provide hosting or related services you have ordered.
- Legal obligation: To comply with applicable laws and regulations.
- Legitimate interests: To improve our systems and protect against abuse.
- Consent: When you have explicitly agreed (for example, marketing emails).
5. Data Storage and Location
Your data may be stored on servers located in the United States or the European Union.
We choose the location based on performance, redundancy, and legal compliance.
Regardless of where it is stored, we apply the same strong data protection standards everywhere.
All data is encrypted during transmission (HTTPS/SSL) and securely managed according to industry best practices.
6. Data Retention
We retain personal data only as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations (e.g., tax, billing)
- Resolve disputes or enforce our agreements
When data is no longer needed, we securely delete or anonymize it.
7. Sharing of Information
We only share your information with trusted third parties who help us operate our services, such as:
- Payment processors (e.g., Stripe, PayPal)
- Domain registrars and SSL providers
- Email delivery services (for transactional emails)
- Data centers and infrastructure partners
Each partner is carefully selected and contractually bound to follow strict data protection and confidentiality requirements.
We will never sell or rent your data to marketers or unrelated third parties.
8. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze traffic and improve performance
You can control cookies through your browser settings.
Some cookies are essential for the site to function correctly.
9. Data Subject Rights (GDPR)
If you are located in the EEA, you have the following rights regarding your personal data:
- Right to access – Request a copy of your data.
- Right to rectification – Correct inaccurate information.
- Right to erasure – Request deletion of your data.
- Right to restriction – Limit how we use your data.
- Right to data portability – Receive your data in a structured format.
- Right to object – Object to processing based on legitimate interests.
To exercise any of these rights, contact us at [email protected].
We may need to verify your identity before processing your request.
10. Security
We take security seriously.
Disoh implements a combination of technical, administrative, and physical measures to protect your data from loss, misuse, or unauthorized access.
These include:
- Encrypted data transmission (SSL/TLS)
- Firewalls and DDoS protection
- Limited internal access based on job role
- Regular security updates and audits
No online system is 100% secure, but we continuously work to minimize risk.
11. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect personal data from minors.
If we learn that data has been collected from a child, it will be deleted promptly.
12. International Data Transfers
When data is transferred outside your country, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) approved by the European Commission — to ensure your data remains protected to GDPR standards.
13. Your Consent to Communication
By creating an account or contacting us, you agree that we may send you transactional emails related to your account or service (e.g., invoices, renewals, important updates).
You may also choose to receive marketing communications, which you can unsubscribe from at any time.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last Updated” date.
Significant changes will be communicated by email or a notice on our website.
15. Contact Information
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Disoh LLC
30 N Gould St STE R
Sheridan, WY 82801
United States
[email protected]
16. Final Note
At Disoh, we believe privacy is not a checkbox — it’s a responsibility.
We operate independently, transparently, and with respect for every user, no matter where they are.
Your trust means everything to us, and we’ll continue to earn it through honesty and care.
