---
title: How do I set up a custom 404 error page in DirectAdmin?
description: A custom 404 page turns a dead end into a helpful experience when visitors reach a URL that does not exist. Instead of a blank browser error, you can show your branding, a friendly message, and links back to your…
url: "https://disoh.com/support/how-do-i-set-up-a-custom-404-error-page-in-directadmin/"
updated: "2026-07-22"
category: Webhosting
---

# How do I set up a custom 404 error page in DirectAdmin?

A custom 404 page turns a dead end into a helpful experience when visitors reach a URL that does not exist. Instead of a blank browser error, you can show your branding, a friendly message, and links back to your site. This guide explains how to set one up in DirectAdmin.

## What a 404 page is

A 404 error means the requested page was not found. By default the server shows a plain message, but you can replace it with your own page that keeps visitors engaged and pointed toward working content.

## Option 1: Use the Custom Error Pages tool

1. Log in to DirectAdmin.
2. Go to **Account Manager > Custom Error Pages**.
3. Select the **404** error.
4. Enter or edit the HTML for your custom page.
5. Save.

## Option 2: Use .htaccess

Alternatively, create your error page as an HTML file (for example, *404.html*) in your public_html folder, then add a line to your .htaccess file pointing to it, such as *ErrorDocument 404 /404.html*.

## What to include on a good 404 page

- A clear message that the page was not found.
- A link back to your homepage.
- A search box or links to popular pages.
- Your branding, so it still feels like your site.

## Troubleshooting

- **Custom page not showing:** confirm the file path in .htaccess is correct.
- **WordPress sites:** the theme usually controls the 404 page, so edit it there instead.

## Need help?

If your custom error page is not appearing, our support team can help over live chat.