---
title: How do I create an FTP account in DirectAdmin?
description: FTP (File Transfer Protocol) lets you upload and download website files using a program like FileZilla. Creating a dedicated FTP account is safer than sharing your main login, especially if a developer needs limited access. Here is how to create…
url: "https://disoh.com/support/how-do-i-create-an-ftp-account-in-directadmin/"
updated: "2026-07-22"
category: Webhosting
---

# How do I create an FTP account in DirectAdmin?

FTP (File Transfer Protocol) lets you upload and download website files using a program like FileZilla. Creating a dedicated FTP account is safer than sharing your main login, especially if a developer needs limited access. Here is how to create one in DirectAdmin.

## What you will need

- Your DirectAdmin login.
- An FTP client such as FileZilla (free).

## Step-by-step: create an FTP account

1. Log in to DirectAdmin (usually *yourdomain.com:2222*).
2. Go to **Account Manager** and click **FTP Management**.
3. Click **Create FTP Account**.
4. Enter a username and a strong password.
5. Choose the access level (see below).
6. Click **Create**.

## Choosing the right access level

- **Domain:** access to the main web folders, mail, and backups.
- **FTP:** access to the public_ftp directory only.
- **User:** access to a single subfolder (public_html/username).
- **Custom:** you set the exact path manually.

For a developer working on your site, "User" or a custom path is usually the safest choice.

## Connecting with FileZilla

1. Open FileZilla and go to **File > Site Manager > New Site**.
2. **Host:** your domain or server hostname.
3. **Port:** 21 for FTP, or use FTPS/SFTP if provided.
4. **Username and password:** the FTP account you just created.
5. Click **Connect** and upload files into the *public_html* folder.

## Troubleshooting

- **Cannot connect:** double-check the host, port, and password.
- **Files not showing on the site:** make sure they are inside *public_html*.
- **Timeouts:** try switching between active and passive mode in your FTP client.

## Need help?

If FTP will not connect, contact our support team on live chat and we will confirm the correct settings for your account.