{"id":3959,"date":"2026-07-23T09:25:10","date_gmt":"2026-07-23T09:25:10","guid":{"rendered":"https:\/\/disoh.com\/support\/what-to-do-when-your-mailbox-is-full\/"},"modified":"2026-07-23T09:25:10","modified_gmt":"2026-07-23T09:25:10","password":"","slug":"o-que-fazer-quando-sua-caixa-de-entrada-estiver-cheia","status":"publish","type":"docs","link":"https:\/\/disoh.com\/pt\/support\/what-to-do-when-your-mailbox-is-full\/","title":{"rendered":"O que fazer quando sua caixa de correio estiver cheia"},"content":{"rendered":"<p>Uma caixa de correio cheia impede que voc\u00ea receba novos e-mails, e os remetentes podem receber uma mensagem de devolu\u00e7\u00e3o informando que a \u201ccaixa de correio est\u00e1 cheia\u201d. A solu\u00e7\u00e3o \u00e9 liberar espa\u00e7o ou aumentar sua cota. Este guia explica ambas as op\u00e7\u00f5es e como evitar que isso volte a acontecer.<\/p>\n<h2>Por que as caixas de correio ficam cheias<\/h2>\n<p>Cada mensagem e anexo contam para o limite da sua caixa de correio, e, com o IMAP, tudo fica armazenado no servidor. Anexos grandes, e-mails antigos de anos atr\u00e1s e pastas de Lixo ou Lixo Eletr\u00f4nico cheias s\u00e3o os principais culpados.<\/p>\n<h2>Libere espa\u00e7o rapidamente<\/h2>\n<ul>\n<li>Exclua anexos grandes e mensagens antigas das quais voc\u00ea j\u00e1 n\u00e3o precisa.<\/li>\n<li>Esvazie as pastas \u201cLixeira\u201d e \u201cLixo eletr\u00f4nico\/Spam\u201d.<\/li>\n<li>Arquive e-mails antigos importantes no seu computador, caso utilize um cliente de e-mail para desktop.<\/li>\n<\/ul>\n<h2>Aumente sua cota<\/h2>\n<p>Se voc\u00ea costuma precisar de mais espa\u00e7o, aumente a cota da caixa de correio na se\u00e7\u00e3o \u201cContas de e-mail\u201d do seu painel de controle, dentro do espa\u00e7o de armazenamento total do seu plano. Essa \u00e9 a maneira mais r\u00e1pida de evitar que isso volte a acontecer.<\/p>\n<h2>Evite que isso aconte\u00e7a no futuro<\/h2>\n<ul>\n<li>Fique de olho no uso da caixa de correio no seu painel de controle.<\/li>\n<li>Esvazie a lixeira e a pasta \u201cLixo\u201d regularmente.<\/li>\n<li>Evite manter anexos muito grandes na sua caixa de entrada; salve-os em outro lugar.<\/li>\n<\/ul>\n<h2>Solu\u00e7\u00e3o de problemas<\/h2>\n<ul>\n<li><strong>Ainda n\u00e3o est\u00e1 recebendo ap\u00f3s a limpeza:<\/strong> Aguarde um momento e verifique se a cota ainda n\u00e3o atingiu o limite.<\/li>\n<li><strong>Remetentes que est\u00e3o recebendo mensagens devolvidas:<\/strong> espa\u00e7o livre ou aumente a cota e, em seguida, pe\u00e7a que reenviem.<\/li>\n<\/ul>\n<h2>Precisa de ajuda?<\/h2>\n<p>Nossa equipe de suporte pode ajud\u00e1-lo a gerenciar o espa\u00e7o de armazenamento da sua caixa de correio. Inicie um chat ao vivo e n\u00f3s o ajudaremos.<\/p>","protected":false},"excerpt":{"rendered":"<p>A full mailbox stops you receiving new email, and senders may get a &#8220;mailbox full&#8221; bounce. The fix is to free up space or increase your quota. This guide explains both, and how to prevent it happening again. Why mailboxes fill up Every message and attachment counts toward your mailbox quota, and with IMAP everything [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[31],"doc_tag":[],"class_list":["post-3959","docs","type-docs","status-publish","hentry","doc_category-email"],"year_month":"2026-09","word_count":225,"total_views":"169","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/pt\/author\/jorn\/"},"doc_category_info":[{"term_name":"Email","term_url":"https:\/\/disoh.com\/pt\/docs-category\/email\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What to Do When Your Mailbox Is Full &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/pt\/suporte\/o-que-fazer-quando-sua-caixa-de-entrada-estiver-cheia\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to Do When Your Mailbox Is Full &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"A full mailbox stops you receiving new email, and senders may get a &#8220;mailbox full&#8221; bounce. 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