{"id":3855,"date":"2026-07-22T20:56:53","date_gmt":"2026-07-22T20:56:53","guid":{"rendered":"https:\/\/disoh.com\/support\/how-to-manage-your-email-notification-preferences\/"},"modified":"2026-07-22T20:56:53","modified_gmt":"2026-07-22T20:56:53","password":"","slug":"como-gerenciar-suas-preferencias-de-notificacao-por-e-mail","status":"publish","type":"docs","link":"https:\/\/disoh.com\/pt\/support\/how-to-manage-your-email-notification-preferences\/","title":{"rendered":"Como gerenciar suas prefer\u00eancias de notifica\u00e7\u00e3o por e-mail"},"content":{"rendered":"<p>A Disoh envia diferentes tipos de e-mails para mant\u00ea-lo informado, desde faturas e lembretes de pagamento at\u00e9 respostas do suporte e avisos sobre produtos. Se voc\u00ea estiver recebendo e-mails em excesso, em quantidade insuficiente ou se os e-mails estiverem sendo enviados para a pessoa errada, \u00e9 poss\u00edvel ajustar suas prefer\u00eancias de notifica\u00e7\u00e3o na \u00e1rea do cliente. Este guia explica o que voc\u00ea pode controlar e como faz\u00ea-lo.<\/p>\n<h2>Os tipos de e-mail que voc\u00ea pode receber<\/h2>\n<p>\u00c9 \u00fatil conhecer as principais categorias, pois geralmente \u00e9 poss\u00edvel gerenci\u00e1-las separadamente:<\/p>\n<ul>\n<li><strong>E-mails de cobran\u00e7a:<\/strong> faturas, confirma\u00e7\u00f5es de pagamento e avisos de cobran\u00e7a.<\/li>\n<li><strong>E-mails de suporte:<\/strong> respostas aos seus tickets.<\/li>\n<li><strong>Avisos sobre produtos e servi\u00e7os:<\/strong> atualiza\u00e7\u00f5es sobre sua hospedagem ou dom\u00ednios.<\/li>\n<li><strong>An\u00fancios gerais:<\/strong> not\u00edcias ou ofertas ocasionais.<\/li>\n<\/ul>\n<h2>Onde gerenciar suas prefer\u00eancias<\/h2>\n<ul>\n<li>Fa\u00e7a login na sua \u00e1rea do cliente.<\/li>\n<li>Abra seu perfil ou as configura\u00e7\u00f5es da sua conta.<\/li>\n<li>Procure por <strong>Prefer\u00eancias de e-mail<\/strong> ou as op\u00e7\u00f5es de notifica\u00e7\u00e3o nas suas configura\u00e7\u00f5es de contato.<\/li>\n<li>Marque ou desmarque as categorias que deseja receber.<\/li>\n<li>Salve suas altera\u00e7\u00f5es.<\/li>\n<\/ul>\n<h2>Envio de e-mails para a pessoa certa<\/h2>\n<p>Se voc\u00ea tiver outros contatos em sua conta, cada um deles pode definir suas pr\u00f3prias prefer\u00eancias de e-mail. Isso significa que voc\u00ea pode encaminhar e-mails de cobran\u00e7a para a pessoa respons\u00e1vel pelas finan\u00e7as e as respostas de suporte para seu contato t\u00e9cnico, de modo que a pessoa certa sempre receba a mensagem correta. Defina essas prefer\u00eancias para cada contato na se\u00e7\u00e3o \u201cContatos\u201d.<\/p>\n<h2>E-mails importantes que voc\u00ea deve manter<\/h2>\n<p>Embora seja poss\u00edvel reduzir o volume de e-mails, \u00e9 aconselh\u00e1vel manter certos e-mails ativados para n\u00e3o perder nada importante:<\/p>\n<ul>\n<li><strong>Faturas e avisos de pagamento,<\/strong> para que voc\u00ea nunca perca uma renova\u00e7\u00e3o.<\/li>\n<li><strong>Avisos de vencimento de dom\u00ednios,<\/strong> para evitar perder um dom\u00ednio.<\/li>\n<li><strong>Respostas do suporte,<\/strong> para que voc\u00ea veja as respostas \u00e0s suas solicita\u00e7\u00f5es.<\/li>\n<\/ul>\n<p>\u00c9 mais seguro desativar os e-mails de marketing ou os comunicados gerais se voc\u00ea quiser receber menos e-mails.<\/p>\n<h2>N\u00e3o est\u00e1 recebendo e-mails importantes?<\/h2>\n<p>Se os e-mails esperados n\u00e3o estiverem chegando, a causa geralmente est\u00e1 fora das configura\u00e7\u00f5es de prefer\u00eancias. Verifique sua pasta de spam, confirme se o endere\u00e7o de e-mail da sua conta est\u00e1 correto e atualizado e adicione o endere\u00e7o da Disoh \u00e0 sua lista de remetentes confi\u00e1veis. Se um colega deveria estar recebendo esses e-mails, verifique tamb\u00e9m as configura\u00e7\u00f5es de prefer\u00eancias desse contato.<\/p>\n<h2>Solu\u00e7\u00e3o de problemas<\/h2>\n<ul>\n<li><strong>E-mails em excesso:<\/strong> desative os an\u00fancios e avisos n\u00e3o essenciais.<\/li>\n<li><strong>Faturas em falta:<\/strong> Confirme se os e-mails de cobran\u00e7a est\u00e3o ativados e verifique a pasta de spam.<\/li>\n<li><strong>A pessoa errada est\u00e1 recebendo e-mails:<\/strong> ajustar as prefer\u00eancias do contato em quest\u00e3o.<\/li>\n<\/ul>\n<h2>Precisa de ajuda?<\/h2>\n<p>Se suas configura\u00e7\u00f5es de notifica\u00e7\u00f5es n\u00e3o estiverem funcionando como esperado, nossa equipe de suporte pode ajud\u00e1-lo a resolver o problema por meio do chat ao vivo.<\/p>","protected":false},"excerpt":{"rendered":"<p>Disoh sends different types of email to keep you informed, from invoices and payment reminders to support replies and product notices. If you are getting too many, too few, or the wrong emails going to the wrong person, you can adjust your notification preferences in the client area. This guide explains what you can control [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-3855","docs","type-docs","status-publish","hentry","doc_category-account"],"year_month":"2026-09","word_count":373,"total_views":"170","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/pt\/author\/jorn\/"},"doc_category_info":[{"term_name":"Account","term_url":"https:\/\/disoh.com\/pt\/docs-category\/account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Manage Your Email Notification Preferences &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/pt\/suporte\/como-gerenciar-suas-preferencias-de-notificacao-por-e-mail\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Manage Your Email Notification Preferences &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"Disoh sends different types of email to keep you informed, from invoices and payment reminders to support replies and product notices. 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