{"id":3959,"date":"2026-07-23T09:25:10","date_gmt":"2026-07-23T09:25:10","guid":{"rendered":"https:\/\/disoh.com\/support\/what-to-do-when-your-mailbox-is-full\/"},"modified":"2026-07-23T09:25:10","modified_gmt":"2026-07-23T09:25:10","password":"","slug":"que-faire-lorsque-votre-boite-mail-est-pleine","status":"publish","type":"docs","link":"https:\/\/disoh.com\/fr\/support\/what-to-do-when-your-mailbox-is-full\/","title":{"rendered":"Que faire lorsque votre bo\u00eete aux lettres est pleine ?"},"content":{"rendered":"<p>Une bo\u00eete de r\u00e9ception pleine vous emp\u00eache de recevoir de nouveaux e-mails, et les exp\u00e9diteurs peuvent recevoir un message d'erreur indiquant que \u201c la bo\u00eete de r\u00e9ception est pleine \u201d. Pour r\u00e9soudre ce probl\u00e8me, vous devez lib\u00e9rer de l'espace ou augmenter votre quota. Ce guide explique ces deux solutions et comment \u00e9viter que cela ne se reproduise.<\/p>\n<h2>Pourquoi les bo\u00eetes mail se remplissent-elles ?<\/h2>\n<p>Chaque message et chaque pi\u00e8ce jointe sont pris en compte dans le quota de votre bo\u00eete mail, et avec le protocole IMAP, tout est stock\u00e9 sur le serveur. Les pi\u00e8ces jointes volumineuses, les e-mails datant de plusieurs ann\u00e9es et les dossiers \u00ab Corbeille \u00bb ou \u00ab Courrier ind\u00e9sirable \u00bb pleins sont g\u00e9n\u00e9ralement \u00e0 l'origine de ce probl\u00e8me.<\/p>\n<h2>Lib\u00e9rer rapidement de l'espace<\/h2>\n<ul>\n<li>Supprimez les pi\u00e8ces jointes volumineuses et les anciens messages dont vous n'avez plus besoin.<\/li>\n<li>Videz les dossiers \u00ab Corbeille \u00bb et \u00ab Courrier ind\u00e9sirable\/Spam \u00bb.<\/li>\n<li>Si vous utilisez un client de messagerie de bureau, archivez les anciens e-mails importants sur votre ordinateur.<\/li>\n<\/ul>\n<h2>Augmentez votre quota<\/h2>\n<p>Si vous avez r\u00e9guli\u00e8rement besoin de plus d'espace, augmentez la capacit\u00e9 de votre bo\u00eete mail dans la section \u00ab Comptes de messagerie \u00bb de votre panneau de configuration, dans la limite de l'espace de stockage global de votre forfait. C'est le moyen le plus rapide d'\u00e9viter que ce probl\u00e8me ne se reproduise.<\/p>\n<h2>\u00c9viter que cela se reproduise \u00e0 l'avenir<\/h2>\n<ul>\n<li>Surveillez l'utilisation de votre bo\u00eete mail depuis votre panneau de configuration.<\/li>\n<li>Videz r\u00e9guli\u00e8rement la corbeille et le dossier \u00ab Fichiers ind\u00e9sirables \u00bb.<\/li>\n<li>\u00c9vitez de conserver des pi\u00e8ces jointes volumineuses dans votre bo\u00eete mail ; enregistrez-les ailleurs.<\/li>\n<\/ul>\n<h2>D\u00e9pannage<\/h2>\n<ul>\n<li><strong>Je ne re\u00e7ois toujours rien apr\u00e8s avoir effac\u00e9 les donn\u00e9es :<\/strong> Veuillez patienter un instant et v\u00e9rifiez que le quota n'a pas encore atteint sa limite.<\/li>\n<li><strong>Exp\u00e9diteurs recevant des messages de rejet :<\/strong> lib\u00e9rer de l'espace ou augmenter la limite, puis leur demander de renvoyer le fichier.<\/li>\n<\/ul>\n<h2>Besoin d'aide ?<\/h2>\n<p>Notre \u00e9quipe d'assistance peut vous aider \u00e0 g\u00e9rer l'espace de stockage de votre bo\u00eete mail. Lancez une conversation par chat en direct et nous vous aiderons.<\/p>","protected":false},"excerpt":{"rendered":"<p>A full mailbox stops you receiving new email, and senders may get a &#8220;mailbox full&#8221; bounce. The fix is to free up space or increase your quota. This guide explains both, and how to prevent it happening again. Why mailboxes fill up Every message and attachment counts toward your mailbox quota, and with IMAP everything [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[31],"doc_tag":[],"class_list":["post-3959","docs","type-docs","status-publish","hentry","doc_category-email"],"year_month":"2026-07","word_count":225,"total_views":"51","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/fr\/author\/jorn\/"},"doc_category_info":[{"term_name":"Email","term_url":"https:\/\/disoh.com\/fr\/docs-category\/email\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What to Do When Your Mailbox Is Full &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/fr\/soutien\/que-faire-lorsque-votre-boite-mail-est-pleine\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to Do When Your Mailbox Is Full &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"A full mailbox stops you receiving new email, and senders may get a &#8220;mailbox full&#8221; bounce. 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