{"id":3952,"date":"2026-07-23T09:24:28","date_gmt":"2026-07-23T09:24:28","guid":{"rendered":"https:\/\/disoh.com\/support\/why-are-my-emails-going-to-spam-causes-and-fixes\/"},"modified":"2026-07-23T09:24:28","modified_gmt":"2026-07-23T09:24:28","password":"","slug":"pourquoi-mes-e-mails-finissent-ils-dans-le-dossier-spam-causes-et-solutions","status":"publish","type":"docs","link":"https:\/\/disoh.com\/fr\/support\/why-are-my-emails-going-to-spam-causes-and-fixes\/","title":{"rendered":"Pourquoi mes e-mails finissent-ils dans le dossier \u00ab Spam \u00bb ? Causes et solutions"},"content":{"rendered":"<p>Il n'y a rien de plus frustrant que d'envoyer un e-mail important pour qu'il atterrisse dans le dossier \u00ab spam \u00bb du destinataire. En g\u00e9n\u00e9ral, cela s'explique par quelques causes facilement r\u00e9solubles li\u00e9es \u00e0 la configuration de votre domaine et de votre messagerie. Ce guide vous les explique.<\/p>\n<h2>La cause la plus fr\u00e9quente : une authentification manquante<\/h2>\n<p>Les fournisseurs de messagerie accordent bien plus de confiance aux e-mails lorsque votre domaine prouve l'authenticit\u00e9 du message. Les trois enregistrements qui permettent cela sont SPF, DKIM et DMARC. S'ils sont manquants ou incorrects, vos e-mails risquent beaucoup plus d'\u00eatre signal\u00e9s comme suspects. Les configurer correctement est la solution la plus efficace.<\/p>\n<h2>Autres causes courantes<\/h2>\n<ul>\n<li><strong>Contenu ind\u00e9sirable :<\/strong> de nombreux liens, des titres enti\u00e8rement en majuscules ou des mots \u201c d\u00e9clencheurs de spam \u201d.<\/li>\n<li><strong>Une mauvaise r\u00e9putation en mati\u00e8re d'envoi :<\/strong> provenant d'une adresse IP partag\u00e9e ou suite \u00e0 des plaintes ant\u00e9rieures.<\/li>\n<li><strong>Pas de lien de d\u00e9sabonnement<\/strong> dans le cadre d'envois en masse ou de newsletters.<\/li>\n<li><strong>Adresses \u201c de l'exp\u00e9diteur \u201d erron\u00e9es ou non correspondantes.<\/strong><\/li>\n<\/ul>\n<h2>Comment y rem\u00e9dier ?<\/h2>\n<ul>\n<li>Configurez les protocoles SPF, DKIM et DMARC pour votre domaine.<\/li>\n<li>R\u00e9digez des objets de message naturels et \u00e9vitez les mises en forme qui font penser \u00e0 du spam.<\/li>\n<li>Envoyez vos e-mails depuis une adresse coh\u00e9rente et r\u00e9elle, h\u00e9berg\u00e9e sur votre domaine.<\/li>\n<li>Pour les lettres d'information, utilisez un service de diffusion adapt\u00e9 proposant une fonctionnalit\u00e9 de d\u00e9sabonnement.<\/li>\n<\/ul>\n<h2>Testez votre configuration<\/h2>\n<p>Utilisez un outil gratuit de test de d\u00e9livrabilit\u00e9 des e-mails pour envoyer un message et consulter vos r\u00e9sultats SPF, DKIM et DMARC, ainsi que votre score de spam. Cet outil vous indiquera pr\u00e9cis\u00e9ment ce qu'il faut corriger.<\/p>\n<h2>Besoin d'aide ?<\/h2>\n<p>Notre \u00e9quipe d'assistance peut vous aider \u00e0 v\u00e9rifier vos enregistrements d'authentification et \u00e0 am\u00e9liorer la d\u00e9livrabilit\u00e9 de vos e-mails. Lancez une conversation par chat en direct.<\/p>","protected":false},"excerpt":{"rendered":"<p>Few things are more frustrating than sending an important email only for it to land in the recipient&#8217;s spam folder. Usually this comes down to a handful of fixable causes around how your domain and mail are configured. This guide explains them. The most common cause: missing authentication Mailbox providers trust email far more when [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[31],"doc_tag":[],"class_list":["post-3952","docs","type-docs","status-publish","hentry","doc_category-email"],"year_month":"2026-07","word_count":228,"total_views":"42","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/fr\/author\/jorn\/"},"doc_category_info":[{"term_name":"Email","term_url":"https:\/\/disoh.com\/fr\/docs-category\/email\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Are My Emails Going to Spam? 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