{"id":3859,"date":"2026-07-22T20:59:19","date_gmt":"2026-07-22T20:59:19","guid":{"rendered":"https:\/\/disoh.com\/support\/how-to-close-your-disoh-account\/"},"modified":"2026-07-22T20:59:19","modified_gmt":"2026-07-22T20:59:19","password":"","slug":"comment-fermer-votre-compte-disoh","status":"publish","type":"docs","link":"https:\/\/disoh.com\/fr\/support\/how-to-close-your-disoh-account\/","title":{"rendered":"Comment fermer votre compte Disoh"},"content":{"rendered":"<p>Si vous avez d\u00e9cid\u00e9 de partir, vous pouvez fermer votre compte Disoh. En proc\u00e9dant correctement, vous vous assurez que vos services prennent fin en toute r\u00e9gularit\u00e9, que vous conservez tout ce que vous souhaitez garder et que vous ne serez plus factur\u00e9. Ce guide vous explique les \u00e9tapes \u00e0 suivre pour fermer votre compte dans les r\u00e8gles de l'art, ainsi que les \u00e9l\u00e9ments \u00e0 prendre en compte avant de le faire.<\/p>\n<h2>Avant de fermer votre compte<\/h2>\n<p>La cl\u00f4ture d'un compte est une d\u00e9cision importante ; il est donc conseill\u00e9 de bien s'y pr\u00e9parer au pr\u00e9alable. Prenez le temps de :<\/p>\n<ul>\n<li><strong>Sauvegardez vos donn\u00e9es :<\/strong> T\u00e9l\u00e9chargez les fichiers du site web, les bases de donn\u00e9es et tous les e-mails que vous souhaitez conserver.<\/li>\n<li><strong>Transf\u00e9rer votre nom de domaine<\/strong> si vous souhaitez le conserver, en le transf\u00e9rant vers un autre op\u00e9rateur.<\/li>\n<li><strong>Enregistrez vos factures<\/strong> \u00e0 conserver pour vos archives avant de ne plus y avoir acc\u00e8s.<\/li>\n<li><strong>V\u00e9rifiez qu'aucun \u00e9l\u00e9ment important ne d\u00e9pend encore de vos services,<\/strong> telles que des adresses e-mail valides.<\/li>\n<\/ul>\n<h2>\u00c9tape 1 : R\u00e9siliez vos abonnements en cours<\/h2>\n<p>Un compte dont les services sont actifs ne peut pas \u00eatre simplement d\u00e9sactiv\u00e9, car ces services continuent de fonctionner et sont factur\u00e9s. Vous devez d'abord demander la r\u00e9siliation de chaque service actif depuis la rubrique \u00ab Services \u00bb, en choisissant entre une r\u00e9siliation imm\u00e9diate ou \u00e0 la fin de la p\u00e9riode de validit\u00e9, selon votre pr\u00e9f\u00e9rence. Cela mettra fin aux renouvellements et aux factures \u00e0 venir.<\/p>\n<h2>\u00c9tape 2 : R\u00e9gler toutes les factures en souffrance<\/h2>\n<p>Assurez-vous qu'il ne reste aucune facture impay\u00e9e sur votre compte. Le r\u00e8glement de votre solde vous \u00e9vite de recevoir des rappels ou de devoir payer des frais de retard, et permet de cl\u00f4turer votre compte en r\u00e8gle.<\/p>\n<h2>\u00c9tape 3 : Fermer le compte<\/h2>\n<p>Une fois les services r\u00e9sili\u00e9s et le solde r\u00e9gl\u00e9, vous pouvez cl\u00f4turer le compte. Selon la configuration, vous pourrez peut-\u00eatre effectuer cette op\u00e9ration depuis les param\u00e8tres de votre compte, ou vous devrez peut-\u00eatre contacter le service client pour finaliser la cl\u00f4ture :<\/p>\n<ul>\n<li>V\u00e9rifiez dans votre profil ou dans les param\u00e8tres de votre compte s'il existe une option permettant de fermer votre compte.<\/li>\n<li>S'il n'y en a pas, ouvrez un ticket d'assistance ou lancez une conversation par chat en direct pour demander la fermeture de votre compte.<\/li>\n<li>Confirmez la demande lorsque vous y \u00eates invit\u00e9.<\/li>\n<\/ul>\n<h2>Que se passe-t-il apr\u00e8s la fermeture ?<\/h2>\n<p>Une fois votre compte r\u00e9sili\u00e9, vos services prendront fin et les donn\u00e9es qui y sont associ\u00e9es seront supprim\u00e9es ; c'est pourquoi il est important de proc\u00e9der au pr\u00e9alable \u00e0 une sauvegarde. Vous ne recevrez plus aucune facture. Si vous d\u00e9cidez de revenir ult\u00e9rieurement, vous devrez cr\u00e9er un nouveau compte.<\/p>\n<h2>Vous envisagez de partir \u00e0 cause d'un probl\u00e8me ?<\/h2>\n<p>Si vous envisagez de fermer votre compte parce qu'un probl\u00e8me survient ou que vous n'\u00eates pas satisfait, n'h\u00e9sitez pas \u00e0 nous contacter au pr\u00e9alable. Souvent, il est possible de r\u00e9soudre un probl\u00e8me ou d'adapter votre formule afin que vous puissiez b\u00e9n\u00e9ficier de ce dont vous avez besoin sans avoir \u00e0 partir. Notre \u00e9quipe serait sinc\u00e8rement ravie de pouvoir vous aider.<\/p>\n<h2>Besoin d'aide ?<\/h2>\n<p>Si vous avez besoin d'aide pour sauvegarder vos donn\u00e9es, transf\u00e9rer un nom de domaine ou fermer votre compte, notre \u00e9quipe d'assistance peut vous guider tout au long de la proc\u00e9dure via le chat en direct.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you have decided to leave, you can close your Disoh account. Doing it properly ensures your services end cleanly, you keep anything you want to save, and you are not billed again. This guide walks through the steps to close your account the right way, and what to consider before you do. Before you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-3859","docs","type-docs","status-publish","hentry","doc_category-account"],"year_month":"2026-09","word_count":414,"total_views":"174","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/fr\/author\/jorn\/"},"doc_category_info":[{"term_name":"Account","term_url":"https:\/\/disoh.com\/fr\/docs-category\/account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Close Your Disoh Account &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/fr\/soutien\/comment-fermer-votre-compte-disoh\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Close Your Disoh Account &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"If you have decided to leave, you can close your Disoh account. 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