{"id":3855,"date":"2026-07-22T20:56:53","date_gmt":"2026-07-22T20:56:53","guid":{"rendered":"https:\/\/disoh.com\/support\/how-to-manage-your-email-notification-preferences\/"},"modified":"2026-07-22T20:56:53","modified_gmt":"2026-07-22T20:56:53","password":"","slug":"comment-gerer-vos-preferences-en-matiere-de-notifications-par-e-mail","status":"publish","type":"docs","link":"https:\/\/disoh.com\/fr\/support\/how-to-manage-your-email-notification-preferences\/","title":{"rendered":"Comment g\u00e9rer vos pr\u00e9f\u00e9rences en mati\u00e8re de notifications par e-mail"},"content":{"rendered":"<p>Disoh vous envoie diff\u00e9rents types d'e-mails pour vous tenir inform\u00e9, qu'il s'agisse de factures, de rappels de paiement, de r\u00e9ponses du service client ou d'annonces concernant les produits. Si vous recevez trop ou trop peu d'e-mails, ou si certains sont envoy\u00e9s \u00e0 la mauvaise personne, vous pouvez modifier vos pr\u00e9f\u00e9rences de notification dans l'espace client. Ce guide vous explique ce que vous pouvez param\u00e9trer et comment proc\u00e9der.<\/p>\n<h2>Les types d'e-mails que vous pourriez recevoir<\/h2>\n<p>Il est utile de conna\u00eetre les principales cat\u00e9gories, car on peut g\u00e9n\u00e9ralement les g\u00e9rer s\u00e9par\u00e9ment :<\/p>\n<ul>\n<li><strong>E-mails de facturation :<\/strong> factures, confirmations de paiement et relances.<\/li>\n<li><strong>E-mails d'assistance :<\/strong> r\u00e9ponses \u00e0 vos tickets.<\/li>\n<li><strong>Informations relatives aux produits et services :<\/strong> des informations concernant votre h\u00e9bergement ou vos noms de domaine.<\/li>\n<li><strong>Annonces g\u00e9n\u00e9rales :<\/strong> des actualit\u00e9s ou des offres ponctuelles.<\/li>\n<\/ul>\n<h2>O\u00f9 g\u00e9rer vos pr\u00e9f\u00e9rences<\/h2>\n<ul>\n<li>Connectez-vous \u00e0 votre espace client.<\/li>\n<li>Ouvrez votre profil ou les param\u00e8tres de votre compte.<\/li>\n<li>Recherchez <strong>Pr\u00e9f\u00e9rences relatives aux e-mails<\/strong> ou les options de notification disponibles dans vos param\u00e8tres de contact.<\/li>\n<li>Cochez ou d\u00e9cochez les cat\u00e9gories que vous souhaitez recevoir.<\/li>\n<li>Enregistrez vos modifications.<\/li>\n<\/ul>\n<h2>Envoyer des e-mails \u00e0 la bonne personne<\/h2>\n<p>Si votre compte comporte plusieurs contacts, chacun d'entre eux peut d\u00e9finir ses propres pr\u00e9f\u00e9rences en mati\u00e8re d'e-mails. Vous pouvez ainsi faire parvenir les e-mails de facturation \u00e0 la personne charg\u00e9e des finances et rediriger les r\u00e9ponses du service d'assistance vers votre contact technique, afin que chaque message parvienne toujours \u00e0 la bonne personne. Configurez ces param\u00e8tres pour chaque contact dans la section \u00ab Contacts \u00bb.<\/p>\n<h2>Les e-mails importants que vous devriez conserver<\/h2>\n<p>M\u00eame si vous pouvez r\u00e9duire le nombre de notifications, il est pr\u00e9f\u00e9rable de laisser certains e-mails activ\u00e9s afin de ne pas passer \u00e0 c\u00f4t\u00e9 d'un message important :<\/p>\n<ul>\n<li><strong>Factures et relances de paiement,<\/strong> pour ne jamais manquer un renouvellement.<\/li>\n<li><strong>Avis d'expiration de nom de domaine,<\/strong> pour \u00e9viter de perdre un nom de domaine.<\/li>\n<li><strong>R\u00e9ponses du service d'assistance,<\/strong> pour que vous puissiez voir les r\u00e9ponses \u00e0 vos demandes.<\/li>\n<\/ul>\n<p>Les e-mails marketing ou les annonces g\u00e9n\u00e9rales sont ceux qu'il est le plus prudent de d\u00e9sactiver si vous souhaitez recevoir moins d'e-mails.<\/p>\n<h2>Vous ne recevez pas vos e-mails importants ?<\/h2>\n<p>Si vous ne recevez pas les e-mails attendus, la cause est souvent li\u00e9e \u00e0 des param\u00e8tres autres que vos pr\u00e9f\u00e9rences. V\u00e9rifiez votre dossier de courrier ind\u00e9sirable, assurez-vous que l'adresse e-mail de votre compte est correcte et \u00e0 jour, puis ajoutez l'adresse de Disoh \u00e0 votre liste d'exp\u00e9diteurs approuv\u00e9s. Si un coll\u00e8gue est cens\u00e9 les recevoir, v\u00e9rifiez \u00e9galement ses pr\u00e9f\u00e9rences.<\/p>\n<h2>D\u00e9pannage<\/h2>\n<ul>\n<li><strong>Trop d'e-mails :<\/strong> d\u00e9sactiver les annonces et les notifications non essentielles.<\/li>\n<li><strong>Factures manquantes :<\/strong> V\u00e9rifiez que les e-mails de facturation sont bien activ\u00e9s et consultez votre dossier \u00ab Courrier ind\u00e9sirable \u00bb.<\/li>\n<li><strong>Une personne qui ne devrait pas recevoir ces e-mails :<\/strong> modifier les pr\u00e9f\u00e9rences du contact concern\u00e9.<\/li>\n<\/ul>\n<h2>Besoin d'aide ?<\/h2>\n<p>Si vos param\u00e8tres de notification ne fonctionnent pas comme pr\u00e9vu, notre \u00e9quipe d'assistance peut vous aider \u00e0 r\u00e9gler ce probl\u00e8me via le chat en direct.<\/p>","protected":false},"excerpt":{"rendered":"<p>Disoh sends different types of email to keep you informed, from invoices and payment reminders to support replies and product notices. If you are getting too many, too few, or the wrong emails going to the wrong person, you can adjust your notification preferences in the client area. This guide explains what you can control [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-3855","docs","type-docs","status-publish","hentry","doc_category-account"],"year_month":"2026-07","word_count":373,"total_views":"29","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/fr\/author\/jorn\/"},"doc_category_info":[{"term_name":"Account","term_url":"https:\/\/disoh.com\/fr\/docs-category\/account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Manage Your Email Notification Preferences &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/fr\/soutien\/comment-gerer-vos-preferences-en-matiere-de-notifications-par-e-mail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Manage Your Email Notification Preferences &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"Disoh sends different types of email to keep you informed, from invoices and payment reminders to support replies and product notices. 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