{"id":3846,"date":"2026-07-22T17:38:07","date_gmt":"2026-07-22T17:38:07","guid":{"rendered":"https:\/\/disoh.com\/support\/how-to-set-up-two-factor-authentication-2fa-on-your-account\/"},"modified":"2026-07-22T17:38:07","modified_gmt":"2026-07-22T17:38:07","password":"","slug":"comment-configurer-lauthentification-a-deux-facteurs-2fa-sur-votre-compte","status":"publish","type":"docs","link":"https:\/\/disoh.com\/fr\/support\/how-to-set-up-two-factor-authentication-2fa-on-your-account\/","title":{"rendered":"Comment configurer l'authentification \u00e0 deux facteurs (2FA) sur votre compte"},"content":{"rendered":"<p>L'authentification \u00e0 deux facteurs, ou 2FA, ajoute un deuxi\u00e8me niveau de s\u00e9curit\u00e9 \u00e0 votre espace client Disoh. M\u00eame si quelqu'un venait \u00e0 d\u00e9couvrir votre mot de passe, il ne pourrait pas se connecter sans le deuxi\u00e8me code envoy\u00e9 sur votre t\u00e9l\u00e9phone. Comme votre compte permet de g\u00e9rer la facturation et les services, l'activation de la 2FA est l'une des meilleures mesures que vous puissiez prendre pour le prot\u00e9ger. Ce guide vous explique comment la configurer.<\/p>\n<h2>Qu'est-ce que l'authentification \u00e0 deux facteurs (2FA) et pourquoi est-elle importante ?<\/h2>\n<p>Lorsque l'authentification \u00e0 deux facteurs (2FA) est activ\u00e9e, la connexion n\u00e9cessite deux \u00e9l\u00e9ments : quelque chose que vous connaissez (votre mot de passe) et quelque chose que vous poss\u00e9dez (un code \u00e0 dur\u00e9e limit\u00e9e g\u00e9n\u00e9r\u00e9 par une application sur votre t\u00e9l\u00e9phone). Cela signifie que le vol d'un mot de passe ne suffit pas \u00e0 lui seul pour acc\u00e9der \u00e0 votre compte, ce qui r\u00e9duit consid\u00e9rablement le risque de connexions non autoris\u00e9es.<\/p>\n<h2>Ce dont vous avez besoin<\/h2>\n<ul>\n<li>Un smartphone \u00e9quip\u00e9 d'une application d'authentification, telle que Google Authenticator, Microsoft Authenticator ou Authy.<\/li>\n<li>Acc\u00e9dez \u00e0 votre espace client pour activer cette fonctionnalit\u00e9.<\/li>\n<\/ul>\n<h2>Comment activer l'authentification \u00e0 deux facteurs (2FA)<\/h2>\n<ul>\n<li>Connectez-vous \u00e0 votre espace client.<\/li>\n<li>Acc\u00e9dez \u00e0 votre compte <strong>Param\u00e8tres de s\u00e9curit\u00e9<\/strong> (g\u00e9n\u00e9ralement sous votre nom ou dans le menu de votre profil).<\/li>\n<li>Choisissez d'activer <strong>Authentification \u00e0 deux facteurs<\/strong>.<\/li>\n<li>Scannez le code QR affich\u00e9 \u00e0 l'aide de votre application d'authentification.<\/li>\n<li>Saisissez le code \u00e0 six chiffres g\u00e9n\u00e9r\u00e9 par l'application pour confirmer.<\/li>\n<li>Enregistrez votre code de secours et conservez-le dans un endroit s\u00fbr.<\/li>\n<\/ul>\n<h2>Enregistrez votre code de secours<\/h2>\n<p>Lorsque vous activez l'authentification \u00e0 deux facteurs (2FA), un code de secours ou de r\u00e9cup\u00e9ration vous est g\u00e9n\u00e9ralement fourni. C'est important : si vous perdez votre t\u00e9l\u00e9phone, ce code de secours vous permettra de r\u00e9cup\u00e9rer l'acc\u00e8s \u00e0 votre compte. Conservez-le dans un endroit s\u00fbr, distinct de votre t\u00e9l\u00e9phone, par exemple dans un gestionnaire de mots de passe. Sans ce code, il sera beaucoup plus difficile de r\u00e9cup\u00e9rer l'acc\u00e8s \u00e0 votre compte.<\/p>\n<h2>Connexion avec l'authentification \u00e0 deux facteurs (2FA)<\/h2>\n<p>Une fois cette fonctionnalit\u00e9 activ\u00e9e, \u00e0 chaque connexion, le syst\u00e8me vous demandera votre mot de passe, puis le code actuel g\u00e9n\u00e9r\u00e9 par votre application d'authentification. Ce code change toutes les 30 secondes ; vous devrez donc saisir celui qui s'affiche \u00e0 ce moment-l\u00e0. Cette \u00e9tape suppl\u00e9mentaire, tr\u00e8s rapide, renforce consid\u00e9rablement la s\u00e9curit\u00e9 de votre compte.<\/p>\n<h2>D\u00e9pannage<\/h2>\n<ul>\n<li><strong>Code non accept\u00e9 :<\/strong> Assurez-vous que l'heure de votre t\u00e9l\u00e9phone est r\u00e9gl\u00e9e automatiquement, car les codes sont li\u00e9s \u00e0 l'heure.<\/li>\n<li><strong>Vous avez perdu votre t\u00e9l\u00e9phone :<\/strong> Utilisez votre code de secours pour vous connecter, puis reconfigurez l'authentification \u00e0 deux facteurs.<\/li>\n<li><strong>Pas de code de secours :<\/strong> Contactez le service d'assistance pour v\u00e9rifier votre identit\u00e9 et r\u00e9cup\u00e9rer votre acc\u00e8s.<\/li>\n<\/ul>\n<h2>Besoin d'aide ?<\/h2>\n<p>Si vous ne pouvez plus acc\u00e9der \u00e0 votre compte et que vous ne pouvez pas utiliser votre code de secours, notre \u00e9quipe d'assistance peut vous aider \u00e0 r\u00e9cup\u00e9rer l'acc\u00e8s apr\u00e8s avoir v\u00e9rifi\u00e9 votre identit\u00e9 via le chat en direct.<\/p>","protected":false},"excerpt":{"rendered":"<p>Two-factor authentication, or 2FA, adds a second layer of security to your Disoh client area. Even if someone learns your password, they cannot log in without the second code from your phone. Because your account controls billing and services, enabling 2FA is one of the best things you can do to keep it safe. This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-3846","docs","type-docs","status-publish","hentry","doc_category-account"],"year_month":"2026-10","word_count":364,"total_views":"178","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/fr\/author\/jorn\/"},"doc_category_info":[{"term_name":"Account","term_url":"https:\/\/disoh.com\/fr\/docs-category\/account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Set Up Two-Factor Authentication (2FA) on Your Account &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/fr\/soutien\/comment-configurer-lauthentification-a-deux-facteurs-2fa-sur-votre-compte\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up Two-Factor Authentication (2FA) on Your Account &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"Two-factor authentication, or 2FA, adds a second layer of security to your Disoh client area. 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