{"id":1088,"date":"2025-08-28T13:10:57","date_gmt":"2025-08-28T13:10:57","guid":{"rendered":"https:\/\/disoh.com\/?post_type=docs&#038;p=1088"},"modified":"2025-08-28T13:12:36","modified_gmt":"2025-08-28T13:12:36","password":"","slug":"comment-reinitialiser-mon-mot-de-passe","status":"publish","type":"docs","link":"https:\/\/disoh.com\/fr\/support\/how-do-i-reset-my-password\/","title":{"rendered":"Comment r\u00e9initialiser mon mot de passe ?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Si vous avez oubli\u00e9 le mot de passe de votre compte, ou si vous souhaitez simplement le mettre \u00e0 jour pour des raisons de s\u00e9curit\u00e9, vous pouvez le r\u00e9initialiser rapidement via notre portail client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Marche \u00e0 suivre pour r\u00e9initialiser votre mot de passe :<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Consultez notre <a href=\"https:\/\/my.disoh.com\/\">Page de connexion du portail client<\/a>.<\/li>\n\n\n\n<li>Cliquez sur <strong>\u201cOubli\u00e9 ?\u201d<\/strong> sous le formulaire de connexion.<\/li>\n\n\n\n<li>Saisissez l'adresse \u00e9lectronique li\u00e9e \u00e0 votre compte.<\/li>\n\n\n\n<li>V\u00e9rifiez votre bo\u00eete de r\u00e9ception pour un courriel de r\u00e9initialisation du mot de passe (cela peut prendre jusqu'\u00e0 5 minutes).\n<ul class=\"wp-block-list\">\n<li>Si vous ne voyez pas l'e-mail, v\u00e9rifiez votre dossier spam\/junk.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Suivez le lien contenu dans l'e-mail et d\u00e9finissez un nouveau mot de passe.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conseils pour un mot de passe fort :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Utilisez au moins 12 caract\u00e8res.<\/li>\n\n\n\n<li>M\u00e9langez les majuscules, les minuscules, les chiffres et les symboles.<\/li>\n\n\n\n<li>\u00c9vitez d'utiliser des donn\u00e9es personnelles telles que votre nom ou votre date de naissance.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vous avez encore besoin d'aide ?<\/strong><br>Si vous ne recevez pas d'e-mail de r\u00e9initialisation ou si vous n'arrivez pas \u00e0 vous connecter, veuillez <a href=\"https:\/\/my.disoh.com\/submitticket.php\">ouvrir un ticket d'assistance<\/a> ou contactez notre service d'assistance \u00e0 l'adresse suivante <strong><a>support@disoh.com<\/a><\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve forgotten your account password, or simply want to update it for security reasons, you can reset it quickly through our client portal. Steps to reset your password: Tips for a strong password: Still need help?If you don\u2019t receive a reset email or are unable to log in, please open a support ticket or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-1088","docs","type-docs","status-publish","hentry","doc_category-account"],"year_month":"2026-08","word_count":143,"total_views":"1230","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/fr\/author\/jorn\/"},"doc_category_info":[{"term_name":"Account","term_url":"https:\/\/disoh.com\/fr\/docs-category\/account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I reset my password? &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/fr\/soutien\/comment-reinitialiser-mon-mot-de-passe\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I reset my password? &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"If you\u2019ve forgotten your account password, or simply want to update it for security reasons, you can reset it quickly through our client portal. 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