{"id":3859,"date":"2026-07-22T20:59:19","date_gmt":"2026-07-22T20:59:19","guid":{"rendered":"https:\/\/disoh.com\/support\/how-to-close-your-disoh-account\/"},"modified":"2026-07-22T20:59:19","modified_gmt":"2026-07-22T20:59:19","password":"","slug":"como-cerrar-tu-cuenta-de-disoh","status":"publish","type":"docs","link":"https:\/\/disoh.com\/es\/support\/how-to-close-your-disoh-account\/","title":{"rendered":"C\u00f3mo cerrar tu cuenta de Disoh"},"content":{"rendered":"<p>Si has decidido darte de baja, puedes cerrar tu cuenta de Disoh. Si lo haces correctamente, te asegurar\u00e1s de que tus servicios finalicen sin problemas, de que conserves todo lo que quieras guardar y de que no se te vuelva a cobrar. En esta gu\u00eda se explican los pasos que debes seguir para cerrar tu cuenta de forma adecuada, as\u00ed como los aspectos que debes tener en cuenta antes de hacerlo.<\/p>\n<h2>Antes de cerrar tu cuenta<\/h2>\n<p>Cerrar una cuenta es un paso importante, por lo que conviene prepararse antes. T\u00f3mate un momento para:<\/p>\n<ul>\n<li><strong>Haz una copia de seguridad de tus datos:<\/strong> Descarga los archivos de la p\u00e1gina web, las bases de datos y cualquier correo electr\u00f3nico que quieras conservar.<\/li>\n<li><strong>Traslada tu dominio<\/strong> si quieres conservarlo, transfiri\u00e9ndolo a otro proveedor.<\/li>\n<li><strong>Guarda tus facturas<\/strong> para que lo tengas constancia antes de que pierdas el acceso.<\/li>\n<li><strong>Comprueba que ya no haya nada importante que dependa de tus servicios,<\/strong> como, por ejemplo, direcciones de correo electr\u00f3nico activas.<\/li>\n<\/ul>\n<h2>Paso 1: Cancela tus servicios activos<\/h2>\n<p>Una cuenta con servicios activos no se puede desactivar sin m\u00e1s, ya que dichos servicios siguen en funcionamiento y se siguen facturando. En primer lugar, solicita la cancelaci\u00f3n de cada servicio activo desde el apartado \u00abServicios\u00bb, eligiendo entre \u00abinmediata\u00bb o \u00abal final del periodo de vigencia\u00bb, seg\u00fan prefieras. De este modo, se detendr\u00e1n las renovaciones y las facturas futuras.<\/p>\n<h2>Paso 2: Liquidar las facturas pendientes<\/h2>\n<p>Aseg\u00farate de que no queden facturas pendientes de pago en tu cuenta. Liquidar el saldo te evita recibir recordatorios o tener que pagar recargos por demora y garantiza que tu cuenta est\u00e9 al corriente de pago cuando la cierres.<\/p>\n<h2>Paso 3: Cerrar la cuenta<\/h2>\n<p>Una vez que se hayan cancelado los servicios y se haya saldado el importe pendiente, podr\u00e1s cerrar la cuenta. Dependiendo de la configuraci\u00f3n, es posible que puedas hacerlo desde los ajustes de tu cuenta o que tengas que ponerte en contacto con el servicio de atenci\u00f3n al cliente para completar el cierre:<\/p>\n<ul>\n<li>Comprueba si en tu perfil o en la configuraci\u00f3n de tu cuenta hay una opci\u00f3n para cerrar la cuenta.<\/li>\n<li>Si no hay ninguna, abre un ticket de asistencia o utiliza el chat en directo para solicitar el cierre de la cuenta.<\/li>\n<li>Confirma la solicitud cuando se te pida.<\/li>\n<\/ul>\n<h2>\u00bfQu\u00e9 ocurre tras el cierre?<\/h2>\n<p>Una vez cerrada tu cuenta, los servicios dejar\u00e1n de estar disponibles y se eliminar\u00e1n los datos asociados a ellos; por eso es importante hacer una copia de seguridad antes. Ya no se te cobrar\u00e1 nada. Si decides volver m\u00e1s adelante, tendr\u00e1s que crear una nueva cuenta.<\/p>\n<h2>\u00bfEst\u00e1s pensando en marcharte por un problema?<\/h2>\n<p>Si est\u00e1s pensando en cerrar tu cuenta porque algo no funciona bien o no est\u00e1s satisfecho, vale la pena que te pongas en contacto con nosotros primero. A menudo, es posible resolver un problema o ajustar un plan para que obtengas lo que necesitas sin tener que darte de baja. A nuestro equipo le encantar\u00eda tener la oportunidad de ayudarte.<\/p>\n<h2>\u00bfNecesita ayuda?<\/h2>\n<p>Si necesitas ayuda para hacer una copia de seguridad de tus datos, transferir un dominio o cerrar tu cuenta, nuestro equipo de atenci\u00f3n al cliente puede guiarte en el proceso a trav\u00e9s del chat en directo.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you have decided to leave, you can close your Disoh account. Doing it properly ensures your services end cleanly, you keep anything you want to save, and you are not billed again. This guide walks through the steps to close your account the right way, and what to consider before you do. Before you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[14],"doc_tag":[],"class_list":["post-3859","docs","type-docs","status-publish","hentry","doc_category-account"],"year_month":"2026-09","word_count":414,"total_views":"174","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jorn","author_nicename":"jorn","author_url":"https:\/\/disoh.com\/es\/author\/jorn\/"},"doc_category_info":[{"term_name":"Account","term_url":"https:\/\/disoh.com\/es\/docs-category\/account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Close Your Disoh Account &#8211; Disoh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/disoh.com\/es\/soporte\/como-cerrar-tu-cuenta-de-disoh\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Close Your Disoh Account &#8211; Disoh\" \/>\n<meta property=\"og:description\" content=\"If you have decided to leave, you can close your Disoh account. Doing it properly ensures your services end cleanly, you keep anything you want to save, and you are not billed again. This guide walks through the steps to close your account the right way, and what to consider before you do. Before you [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/disoh.com\/es\/soporte\/como-cerrar-tu-cuenta-de-disoh\/\" \/>\n<meta property=\"og:site_name\" content=\"Disoh\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/disohhosting\" \/>\n<meta property=\"og:image\" content=\"https:\/\/disoh.com\/wp-content\/uploads\/2025\/07\/disoh_about.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/support\\\/how-to-close-your-disoh-account\\\/\",\"url\":\"https:\\\/\\\/disoh.com\\\/fi\\\/support\\\/how-to-close-your-disoh-account\\\/\",\"name\":\"How to Close Your Disoh Account &#8211; Disoh\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/#website\"},\"datePublished\":\"2026-07-22T20:59:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/support\\\/how-to-close-your-disoh-account\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/disoh.com\\\/fi\\\/support\\\/how-to-close-your-disoh-account\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/support\\\/how-to-close-your-disoh-account\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/disoh.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Close Your Disoh Account\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/#website\",\"url\":\"https:\\\/\\\/disoh.com\\\/fi\\\/\",\"name\":\"Disoh\",\"description\":\"Digital Solutions Hosting\",\"publisher\":{\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/disoh.com\\\/fi\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/#organization\",\"name\":\"Disoh LLC\",\"url\":\"https:\\\/\\\/disoh.com\\\/fi\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/disoh.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/favicon_1.svg\",\"contentUrl\":\"https:\\\/\\\/disoh.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/favicon_1.svg\",\"width\":615,\"height\":615,\"caption\":\"Disoh LLC\"},\"image\":{\"@id\":\"https:\\\/\\\/disoh.com\\\/fi\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/disohhosting\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"C\u00f3mo cerrar tu cuenta de Disoh \u2013 Disoh","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/disoh.com\/es\/soporte\/como-cerrar-tu-cuenta-de-disoh\/","og_locale":"es_ES","og_type":"article","og_title":"How to Close Your Disoh Account &#8211; Disoh","og_description":"If you have decided to leave, you can close your Disoh account. Doing it properly ensures your services end cleanly, you keep anything you want to save, and you are not billed again. This guide walks through the steps to close your account the right way, and what to consider before you do. Before you [&hellip;]","og_url":"https:\/\/disoh.com\/es\/soporte\/como-cerrar-tu-cuenta-de-disoh\/","og_site_name":"Disoh","article_publisher":"https:\/\/www.facebook.com\/disohhosting","og_image":[{"width":1536,"height":1024,"url":"https:\/\/disoh.com\/wp-content\/uploads\/2025\/07\/disoh_about.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/disoh.com\/fi\/support\/how-to-close-your-disoh-account\/","url":"https:\/\/disoh.com\/fi\/support\/how-to-close-your-disoh-account\/","name":"C\u00f3mo cerrar tu cuenta de Disoh \u2013 Disoh","isPartOf":{"@id":"https:\/\/disoh.com\/fi\/#website"},"datePublished":"2026-07-22T20:59:19+00:00","breadcrumb":{"@id":"https:\/\/disoh.com\/fi\/support\/how-to-close-your-disoh-account\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/disoh.com\/fi\/support\/how-to-close-your-disoh-account\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/disoh.com\/fi\/support\/how-to-close-your-disoh-account\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/disoh.com\/"},{"@type":"ListItem","position":2,"name":"How to Close Your Disoh Account"}]},{"@type":"WebSite","@id":"https:\/\/disoh.com\/fi\/#website","url":"https:\/\/disoh.com\/fi\/","name":"Disoh","description":"Soluciones digitales Hosting","publisher":{"@id":"https:\/\/disoh.com\/fi\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/disoh.com\/fi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/disoh.com\/fi\/#organization","name":"Disoh LLC","url":"https:\/\/disoh.com\/fi\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/disoh.com\/fi\/#\/schema\/logo\/image\/","url":"https:\/\/disoh.com\/wp-content\/uploads\/2025\/06\/favicon_1.svg","contentUrl":"https:\/\/disoh.com\/wp-content\/uploads\/2025\/06\/favicon_1.svg","width":615,"height":615,"caption":"Disoh LLC"},"image":{"@id":"https:\/\/disoh.com\/fi\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/disohhosting"]}]}},"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/docs\/3859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/comments?post=3859"}],"version-history":[{"count":0,"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/docs\/3859\/revisions"}],"wp:attachment":[{"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/media?parent=3859"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/doc_category?post=3859"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/disoh.com\/es\/wp-json\/wp\/v2\/doc_tag?post=3859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}